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Customer Experience

Home » Archive by Category "Customer Experience"
phygital retail experience - shopping packages coming out of laptop screen
18 Mar
Business, Customer Experience, E-Commerce

What is Phygital? How It will Shape Retail Trends in 2023

  • 25 Mart 2023
  • By author-avatar Ozge Bozkurt
  • 0 comments
Screen-time dominates our lives, so it's easy to forget the power of physical experiences.  How about combining the best of both worlds...

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A woman sales associate is presenting clothes via video chat for eCommerce.
04 Ara
Customer Experience, E-Commerce, Video call

10 Benefits of Video Chat for eCommerce

  • 4 Aralık 2022
  • By author-avatar Ozge Bozkurt
  • 0 comments
Imagine a world without online chat help. We've all been at one time or another when we have to picture a different world. You might...

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A woman shopping assistant shows exclusive gold necklace in jewelry store through video chat
25 Kas
Customer Experience, Video call

1:1 Video Chat for eCommerce Websites

  • 25 Kasım 2022
  • By author-avatar Ozge Bozkurt
  • 0 comments
Were you struggling to address several customer concerns in real-time and with clarity? Are you still using "old school" technology lik...

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eCommerce with shoppable video chat illustration
23 Kas
Customer Experience, E-Commerce, Video call

10 Tips for Better Customer Engagement on eCommerce via Video Chat

  • 23 Kasım 2022
  • By author-avatar Ozge Bozkurt
  • 0 comments
E-commerce and video chat continue to grow in popularity. As a result, live video shopping will be the most significant eCommerce inves...

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Young happy female business owner waving while video call with a customer to create an excellent customer experience
20 Kas
Customer Experience, E-Commerce, Video call

How Does Live Video Shopping Improve the Customer Experience in eCommerce

  • 23 Kasım 2022
  • By author-avatar Ozge Bozkurt
  • 0 comments
Live video shopping is one of the most effective ways to connect with your customers. It’s fast, it’s fun, and it’s interactive. So liv...

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Adorable eCommerce bussines owner making video call with her customer and show her poducts.
20 Eyl
Customer Experience, Video call

6 Reasons to Use Video Customer Service in the Retail Industry

  • 29 Kasım 2022
  • By author-avatar Arvia Tech
  • 0 comments
If you are a retailer looking to improve your customer experience, there are a few things you should think about. Firstly, you must bui...

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a call center agent having a video call
19 Eyl
Customer Experience, Video call

What is Digital Customer Service? Why Do You Need It?

  • 2 Aralık 2022
  • By author-avatar Arvia Tech
  • 0 comments
Digital Customer Service (DCS) jumped from “vital” to “absolutely crucial” when the COVID outbreak spread in 2020. To prevent the possi...

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a bussiness woman sell fashion clothing online via video chat
06 Eyl
Customer Experience

Create a Great Cross-Channel Customer Experience

  • 16 Aralık 2022
  • By author-avatar Ozge Bozkurt

In the digital world, countless methods and channels exist to reach your customers. However, getting customers with only…

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a salesman make video call with mobile phone and shows the products.
07 Tem
Customer Experience

The New Power of the Customer Experience: Video Call

  • 22 Kasım 2022
  • By author-avatar admin
  • 0 comments
The New Power of the Customer Experience: Video Call Establishing correct communication with the target audience, the ce...

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