How to Personalize Your Brand in E-commerce
We're in the world of e-commerce where personalized experiences are key. In the age of personalized interactions, it's time to step up ...
30 Haz
Customer Experience
31 Mar
Redefining Wine Shopping: Video Assistance Gives Retailers an Edge
The wine eCommerce market is flourishing, with an anticipated annual growth of 5.85%. Wondering how to make a splash in this booming in...
18 Mar
What is Phygital? How It will Shape Retail Trends in 2023
Screen-time dominates our lives, so it's easy to forget the power of physical experiences. How about combining the best of both worlds...
04 Ara
10 Benefits of Video Chat for eCommerce
Imagine a world without online chat help. We've all been at one time or another when we have to picture a different world. You might...
25 Kas
1:1 Video Chat for eCommerce Websites
Were you struggling to address several customer concerns in real-time and with clarity? Are you still using "old school" technology lik...
23 Kas
10 Tips for Better Customer Engagement on eCommerce via Video Chat
E-commerce and video chat continue to grow in popularity. As a result, live video shopping will be the most significant eCommerce inves...
20 Kas
How Does Live Video Shopping Improve the Customer Experience in eCommerce
Live video shopping is one of the most effective ways to connect with your customers. It’s fast, it’s fun, and it’s interactive. So liv...
20 Eyl
6 Reasons to Use Video Customer Service in the Retail Industry
If you are a retailer looking to improve your customer experience, there are a few things you should think about. Firstly, you must bui...
19 Eyl
What is Digital Customer Service? Why Do You Need It?
Digital Customer Service (DCS) jumped from “vital” to “absolutely crucial” when the COVID outbreak spread in 2020. To prevent the possi...
06 Eyl
Create a Great Cross-Channel Customer Experience
In the digital world, countless methods and channels exist to reach your customers. However, getting customers with only…
