Arvia Analytics

Cloud based, High Scalability and Performance

Video chat infrastructure automatically provisioned to match your concurrent user base across devices.

  • With the detailed analytics dashboard you can track and analyze every move to provide the best experience!
  • Perfected data for the customer success and the best operation flow.
  • Arvia’s backend infrastructure is built to meet your scalability and performance requirements.
  • With a strong focus on details, we designed the analytics dashboard that gives you an amazing look at communication patterns and options to further improve user experience.
Arvia Analytics
Gather data logo

Gather Data

Every move on your video chat platform will be recorded!

 

Tons of Metrics logo

Tons of Metrics Provided

You can track your employees and customers with Arvia's detailed analytics screen.

 

Configurable logo

Configurable

Customize your own workflow with the help of the simplified, easy to use structure!

 

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Skyrocket Your Business

Analyze and improve your business' abilities continuously.

 

Arvia Analytics 2

Data is useful, only if it is insightful

Arvia Analytics help you boost agent productivity, and increase customer satisfaction by providing you with the insightful data.

  • How many meetings do your employees have?
  • How long are the meetings?
  • How many meetings convert into sales?
  • How many calls are answered?
  • Sort and filter by agents, departments, date, …etc.

Using our REST API and Webhooks, you can also automate the data flow and integrate with your ERP & CRM systems.

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