A man is getting technical support from his superior through smart glasses with Arvia video chat technology in it

Remote Assistance

Arvia is a web platform for video inspection, allowing anyone to remotely connect to bring an expert into an operation for technical support. With Arvia, technicians, experts, and site workers can collaborate with wireless tools and monitor operating procedures — all from your desktop or mobile device.

  • Diagnostics
  • Maintenance
  • Audit
  • Inspection

Do your operations instantly, remotely.

Remote Support and Collaboration Platform with Augmented Reality

  • Remote Problem Solution is Now Possible!
  • Your technical support team no longer has to leave their offices to resolve your customers’ problems.
  • Send an Arvia link to your customer and start supporting right away!
  • Host Unlimited Meetings
  • Live Streaming
  • Secure Document Sharing
  • Screen sharing
  • Snapshots
A man is showing the machine's part with his phone via Arvia video chat

NO TRAVEL

IMPROVED SAFETY

SAVE TIME & COSTS

HANDS-FREE

Save Time and Reduce Costs

Companies using Arvia Remote do not spend time and money on traveling. Instead of traveling, they easily reach and help their team through remote connections. That way, experts can plan their time easily and intelligently to provide assistance or cooperation without losing time.

You can always be with your customers and assist them anytime, anywhere.

Supercharge your technical assistance process with video meetings, get to know your customers’ needs better and faster through high-quality video calls.

A man is getting technical support from his superior through smart glasses with Arvia video chat technology in it
A man is showing the machine's part with his phone via Arvia video chat

Augmented Reality Enabled Platform

Arvia Remote platform is equipped with effective AR tools to provide clear communication. In addition, file sharing feature such as a 3D object, PDF, or image sharing allows effective communication.  These features enable your experts to do their maintenance operations or other tasks.

Record and archive all of your remote operations.

Produce fast and effective solutions without the need for on-site inspection and reduce the costs of product returns and technician dispatch.

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